Every business owner wants their venture to be a success. Whether you run a small, medium or large enterprise, there are a couple of common steps you can take towards your goals. Strategy, marketing, skills development – all powerful elements of a successful business model. But, are you paying enough attention to accountability in the workplace? This crucial element is paramount to a high-functioning company, yet often under-utilised.
Your team is the backbone of your business, the driving force of your success. Without a solid sense of responsibility, your employees are less likely to give it all they’ve got. Not only has fostering a culture of accountability in the workplace shown to increase employee dedication and capability, but it also boosts morale and job satisfaction. It’s all about taking ownership of your role within the company. Employees who are accountable for their actions are more invested in their job, taking responsibility for the end results. If your team aren’t held accountable, your well-oiled ship loses its efficiency. But don’t worry, it’s not too late to develop a sense of staff responsibility. Implementing a strategy geared towards improved accountability is easier than you think. Even easier if you have OnRamp!
There’s no better place to start than right at the beginning. As part of every employee’s onboarding process, you should voice your expectations. By encouraging a sense of responsibility from day one, accountability in the workplace becomes second nature to your employees. To streamline this process, OnRamp provides the tools to set up introductory documents to help integrate every new hire. You can create training manuals introducing new employees to the business, as well as digital policy documents outlining company regulations and procedures. Presenting your culture of accountability in this manner allows new employees to process the information, confirm their understanding with a test and sign off their acceptance. Furthermore, they can access the document at any point to refresh their memory.
Micromanaging your employees will only leave them feeling stressed and doubtful of their ability. To encourage accountability, you need to establish an environment of trust and empowerment. Give your employees the freedom to control their schedules. A team responsible for managing their daily tasks and projects are more likely to seek solutions when problems arise. The more confidence you show in your staff, the more certainty they will have in their ability, and this will show in their output of work.
Employees also feel empowered when provided the opportunity to further their knowledge and skill set. By using OnRamp, you can develop relevant training and ensure your team has access to enriching content at all times. The flexibility of OnRamp’s online platform gives your team the means to schedule time for training whenever and wherever suitable.
You know what they say – communication is key. Clear lines of communication between your employees are vital to your business. From top to bottom, accountability in the workplace depends on open interaction. If everyone keeps in contact, fewer misunderstandings will throw spanners in the works. With our new system build, we’ve introduced memos to our online platform. These provide the perfect opportunity to increase communication between departments. With the click of a button, you can share information with one, some or all your employees. Handy!
If your employees don’t know what they are working towards, how will they excel at their jobs? To be accountable for your actions, you need to know your end goal. A company without clear goals becomes disjointed and dysfunctional. Establishing a collective of core values and making them available to your team will help keep everyone on track. When outlining your company objectives, make sure accountability remains central to your message. To ensure your team have access to these goals at all times, make them available on your OnRamp platform. Create an online policy document for your team to sign to make them accountable for understanding these values.
Are you ready to ramp up accountability in the workplace? Pop us a message and one of our consultants will be in touch.
New year, new system. Not only does 2019 offer you a fresh start to develop and upskill your people, but we’re launching an updated training platform to make all your management processes easier. Yes, you heard us. OnRamp is getting a make-over. In fact, some of you are trying out the new system as we speak. You love it – right? With a streamlined new look and even easier to navigate features, the new build epitomises convenience. It’s everything you want from an online training platform and more. So much more!
Have you discovered all the nifty features geared toward optimising your business management? We’ve already dropped a few hints about some of our newest additions (read all about policy documents in our compliance training blog), but a few of the smaller benefits often slip under the radar. That’s why we’re highlighting some of the handy features you might not have noticed that help make our training platform the ultimate tool.
Have you ever painstakingly had to upload a database one individual at a time? Tedious, time-consuming and the polar opposite of fun. Don’t worry – the OnRamp training platform won’t bore you to tears. Whatever the size of your business, adding users in bulk is a quick and easy process with CSV uploads. Now, instead of typing in all 101 employees one by one, you can put together a CSV document (we’ve added a sample spreadsheet to make your life easier) and click ‘Upload CSV’. And just like that, your database of users appears on the system. Easy-peasy!
Our online training platform also makes document sharing a breeze. Whether you want to send a training manual, test, policy document or memo (yes, we’ve added those too), all you need to do is select the content and assign it. Simple! You have the option to allocate documents to single users, groups of users and the whole database. So if you have a memo that only applies to HR, you can narrow down your selection to that department. The best part? You can also un-assign content. If a document is no longer relevant or was sent to the wrong user by accident, you can recall it at the click of a button.
Rushing off to a meeting and don’t have time to finish creating a training manual or document? There’s no need to stress you’ll lose all the content you’ve completed so far. With OnRamp, our training platform allows you to edit your manuals at a later stage. As long as you save your document as a draft, you can go back and add more information.
To ensure your team completes their tests in a timeous manner, the test details include time limits. There’s a timer on tests which indicates the allocated time a user has to answer all the questions. If a user doesn’t finish within the time limit, they will have to start again. You can also allow up to three attempts for any given test, so if any of your employees fail, they have a chance to try again. It’s also possible to set an expiry date, giving your team a time-frame to complete their online training.
In a busy company, it’s often difficult finding the time to set up meetings for content creation. Our training platform enables you to put your heads together without being in the same room. With the collaboration button, you’re able to share the draft you’re working on with other content creators. Everyone can log on when they have time and add their input. As long as those users have administrative access, they will be able to contribute to their heart’s content.
Not only have we made it easy to collaborate with your administrative users, but we’ve also given your team the tools to communicate their opinion. Next to every document is a feedback content box. If any of your employees have questions or suggestions, they can send them immediately, within the training platform. All the feedback remains in the system, attached with the document it pertains too, keeping all your data in one place for future reference. Neat!
We don’t want any of your users to miss a thing. They don’t need to keep logging in to discover if they’ve received any new training manuals. Assigned a new test? Sent out a memo? Updated your policy document? Whatever it is, SMS and email notifications will make sure your team gets the news straight away. Ping!
We could go on, listing all the many benefits of OnRamp’s online training platform, but it’s way more fun when you explore for yourself. Excited? Ready to ramp up your staff development? Get in touch today and let one of our OnRamp consultants get you started.