Survey | OnRamp Training

Company Profile

1. Can you provide a short summary of the Company’s History?

2. How many branches exist and location?

3. What is the size of the workforce?

4. What is the Mission and Vision of the organization?

5. What are the long-term goals?

6. Is there a plan in place for achieving the above?

7. How are your results this year so far versus your plans?

8. What’s Unique about your product or service?

9. Is there an induction process for new staff joining the organization? Is this a manual process?

Company Concerns

10. Industry Insights, New Developments. What are the biggest concerns your industry is facing at the moment?

11. Who are your competitors?

12. What gives you the competitive edge over competitors. Why would clients choose to do business with your business? Long Standing relationships/Price/Customer Experience/ Product or Service quality.

13. What do you see are the biggest challenges you will be facing in the coming months?

Compliance

14. For your industry, what sort of compliance is required?

15. How do you mitigate risk? Are policies and procedures manually distributed, signed and filed away. Are these Policies reinforced? If so, how frequent?

16. When audited, is it easy to provide documentation for proof of training?

Training

17. What are your thoughts on building an agile competent workforce? Is this important to your organization and why?

16. Do you believe that upskilling your staff will increase the Gross Profit of the business?

17. Do you have a training road map? Can we see it?

18. How frequent do you conduct these training sessions? And with whom

19. Can you describe the processes and procedures involved in roll out?

20. What topics are discussed and why are these topics chosen?

21. Where are these sessions held?

22. How frequent are these sessions?

23. Are assessments completed to prove competency?

24. Is training reinforced on a regular basis? How frequent?

25. How do you measure training?

Storage and Analytics

26. Where do you store information?

27. Do you use analytics to improve the business?

38. What analytics do you use?